Question 1

Q: How does the Time & Attendance Software help prevent attendance fraud?

Accepted Answer

A: Our Time & Attendance Software includes features designed to prevent attendance fraud. It utilizes advanced authentication methods, such as biometric recognition (fingerprint or facial recognition), to ensure that employees can only clock in and out for themselves. Additionally, the system can detect anomalies and irregularities in attendance data, helping organizations identify and address potential fraud or time theft issues. These measures contribute to enhanced accuracy and accountability in attendance tracking.

Question 2

1. What types of attendance methods are available?

Accepted Answer

We have multiple types of attendance methods to capture and track employees’ attendance and they are as follows:
1.      Qr code based attendance
2.      Facial Recognition
3.      Selfie based attendance
4.      GPS with Geo fencing
5.      Integration with Biometric device

Question 3

2. Can the Time & Attendance Software accommodate various work schedules and shift patterns?

Accepted Answer

Yes, our Time & Attendance Software is highly flexible and can be configured to accommodate a wide range of work schedules, including shift work, flexible hours, and part-time schedules. It's designed to adapt to your organization's specific needs.

Question 4

3. How does the software handle leave requests and approvals?

Accepted Answer

Our Time & Attendance Software includes a leave management module that allows employees to request leave electronically. Supervisors or managers can review and approve these requests within the system, streamlining the leave approval process and ensuring accurate leave balances.

Question 5

4. Is the software compatible with different time clock systems and biometric devices?

Accepted Answer

Yes, our Time & Attendance Software is compatible with a variety of time clock systems and biometric devices. It can integrate seamlessly with hardware solutions such as biometric fingerprint scanners, RFID card readers, and more for accurate time tracking.

Question 6

5. How does the system ensure data security and privacy for employee information?

Accepted Answer

Data security is a top priority. Our Time & Attendance Software employs stringent security measures, including data encryption, access controls, and regular security audits. We follow industry best practices to protect your sensitive employee data and ensure it remains confidential.

Question 7

1. What is payroll software?

Accepted Answer

Payroll software is software that automates the process of calculating and processing employee pay. It helps employers manage payroll operations more efficiently by automating repetitive tasks. Payroll software can manage employee information, track hours worked, calculate payroll taxes, generate paychecks, and generate payroll reports. It can be used by businesses of all sizes and is essential for efficient payroll management.

Question 8

2. What are the pros of using cloud payroll software?

Accepted Answer

Accessibility: Accessible from anywhere with an internet connection, providing greater flexibility and mobility.

Scalability: Easily scalable to meet the changing needs of a growing business.

Security: Often more secure, with cloud providers investing heavily in security measures.

Cost: More cost-effective, with no need for upfront investment in hardware and infrastructure, and typically offered on a subscription basis.

Updates: Automatically updated by the provider, ensuring the software is always up to date with the latest features, security patches, and compliance requirements.

Question 9

3. Why should Singapore businesses use payroll software?

Accepted Answer

Payroll management in Singapore can be complex, but using payroll software can simplify the process by automating tasks, ensuring compliance with regulations and tax laws, and providing real-time data and analytics. This saves time, reduces errors, and helps businesses make better-informed decisions. Additionally, the security features of cloud-based payroll software keep employee information safe. Overall, payroll software is essential for Singapore businesses to stay competitive and manage payroll efficiently.

Question 10

4. What is Adaptive Pay?

Accepted Answer

Adaptive Pay is an award-winning revolutionary cloud-based HRMS/Payroll software that simplifies and automates HR and payroll management for businesses in Singapore. Adaptive pay is powered by Adaptive cloud systems Pte ltd, a Software development and technology company based out of Singapore.

Question 11

5. Why should you choose Adaptive pay?

Accepted Answer

100% compliant with all the statutory boards
Pre-approved software solution by the IMDA

Direct integration with IRAS hence businesses can do AIS submissions directly from our system.

Transparent pricing-No hidden fee and no yearly price increase

Highly customizable software according to your business needs

Responsive customer support- Our customer support team is a local team made up of dedicated professionals who will go the extra mile to make sure you are satisfied.

Fully integrated software with a user-friendly mobile app for managers and employees.

Question 12

6. What are the modules included in the PSG Package?

Accepted Answer

The PSG package includes the following:
1. Attendance Management
2. Leave Management
3. Payroll Management
4. Claims Management
5. Appraisal Management
6. Mobile app 
7. Reports

Question 13

7. Are there any grants available for adopting HR/Payroll software?

Accepted Answer

Yes, Businesses can make use of PSG.
PSG stands for Productivity Solutions Grant, which is a government grant in Singapore designed to support small and medium-sized enterprises (SMEs) in adopting productivity-enhancing solutions. The grant provides funding support of up to 50% of the qualifying costs for businesses that want to adopt pre-scoped IT solutions and equipment in various areas.

The PSG was introduced by the Singapore government to encourage SMEs to adopt productivity-enhancing solutions and stay competitive in the global market. The grant is administered by Enterprise Singapore and is available to all SMEs in Singapore, subject to eligibility criteria. SMEs can apply for the PSG through the Business Grants Portal.

Question 14

8. What are the criteria for a business to be qualified as SME in Singapore?

Accepted Answer

Businesses that meet all of the following eligibility criteria are classified as SMEs and will be eligible for PSG
Registered or incorporated in Singapore.
At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
For more info please visit : https://www.enterprisesg.gov.sg/financial-assistance/grants/for-local-companies/productivity-solutions-grant(https://www.enterprisesg.gov.sg/financial-assistance/grants/for-local-companies/productivity-solutions-grant)

Question 15

9. What is the pricing?

Accepted Answer

Our pricing is based on the number of employees.  We have different packages to cater to businesses of all sizes. Please visit our pricing page to learn more about our pricing.

Question 16

10. Is Adaptive pay suitable for all businesses?

Accepted Answer

Certainly, Adaptive pay suits businesses of all sizes across all industries. Our clientele comprises businesses from 5 employees up to 2000 employees across various industries and verticals.

Question 17

11. Does Adaptive pay offer a free trial?

Accepted Answer

We want to truly offer something that can provide more value and help businesses save costs as the PSG support level has dropped and also to battle the recession. Hence, we are offering a 1-year free subscription to businesses in Singapore to not only help them during these difficult times but also to encourage digitalizing and automating their workforces.

Question 18

12. What is the onboarding process like?

Accepted Answer

Once you get onboard, Our Implementation expert will reach out to you to thoroughly understand and gather your business requirements, workflows, and policies to configure the system. After this, they will provide comprehensive training sessions and handhold our clients for a smoother transition.

Question 19

13. How about customer support?

Accepted Answer

At Adaptive pay, we believe the satisfaction of our clients is paramount to our success.
 
Our customer success team is a responsive team of local seasoned dedicated professionals who will go the extra mile to ensure client satisfaction.

Question 20

1. What is an HR Payroll Management System, and why do I need it?

Accepted Answer

An HR Payroll Management System is a software solution that streamlines and automates various HR and payroll processes. It helps you manage employee data, payroll calculations, leave requests, and more. It's essential for businesses to improve efficiency, accuracy, and compliance in their HR and payroll operations.

Question 21

2. Is the AdaptivePay HR Payroll Management System customizable to my business needs?

Accepted Answer

Yes, our HR Payroll Management System is highly customizable. We understand that every business is unique, so we offer a range of customization options to tailor the system to your specific requirements. You can configure workflows, reports, and modules to align with your company's HR and payroll processes.

Question 22

3. Is my data secure with AdaptivePay's HR Payroll Management System?

Accepted Answer

Absolutely. Data security is a top priority for us. Our system is built with robust security features, including encryption, access controls, and regular security audits. We follow industry best practices to protect your sensitive HR and payroll data from unauthorized access or breaches.

Question 23

4. Can I access the HR Payroll Management System remotely?

Accepted Answer

Yes, our system is designed to be accessible from anywhere with an internet connection. Whether you're in the office, working from home, or on the go, you can securely access the HR Payroll Management System using a web browser. This ensures flexibility and convenience for your HR and payroll teams.

Question 24

5. How can I get started with AdaptivePay's HR Payroll Management System?

Accepted Answer

Getting started is easy. Simply reach out to our team via the contact form on our website, and one of our representatives will get in touch with you. We'll schedule a consultation to understand your business needs and guide you through the onboarding process. You'll be up and running with our HR Payroll Management System in no time.

Feel free to adapt and expand upon these FAQs as needed to provide more information to your website visitors.

Question 25

1: How is the AdaptivePay All-Inclusive HR Platform Systems architecture designed for reliability and security?

Accepted Answer

A: The architecture of our All-Inclusive HR Platform Systems is engineered with a strong emphasis on reliability and security. We employ a combination of cutting-edge technologies, including a cloud-based infrastructure that ensures scalability and availability. Our microservices architecture enhances flexibility, allowing for modular updates and scalability as your business grows. Additionally, we prioritize data security through encryption, access controls, and compliance with industry standards to safeguard your sensitive HR information.

Question 26

2. Is the system compatible with various operating systems and browsers?

Accepted Answer

Yes, our HR Platform is designed to be compatible with a wide range of operating systems and web browsers. Whether you're using Windows, macOS, Linux, or popular web browsers like Chrome, Firefox, or Safari, you can access our platform without compatibility issues.

Question 27

3. How is data security ensured within the HR Platform Systems?

Accepted Answer

Data security is a top priority for us. We implement multiple layers of security, including encryption in transit and at rest, access controls, and regular security audits. We also follow industry best practices and compliance standards to protect your sensitive HR data.

Question 28

4. Can I integrate the All-Inclusive HR Platform Systems with other software applications we use?

Accepted Answer

Yes, our HR Platform supports seamless integrations with other software applications through APIs (Application Programming Interfaces). This allows you to connect and exchange data with your existing tools, such as accounting software, time and attendance systems, and more, to create a unified HR ecosystem.

Question 29

5. How do you handle software updates and maintenance?

Accepted Answer

We regularly release software updates and enhancements to improve the functionality and security of our HR Platform. These updates are typically applied without disrupting your daily operations. Our team handles maintenance and ensures that your system remains up-to-date and secure.

These technical FAQs can help provide detailed information to potential users or clients interested in the technical aspects of your All-Inclusive HR Platform Systems. Feel free to modify and expand upon them based on your specific platform features and offerings.

Question 30

1: Can employees request leave through the E-Leave Management System?

Accepted Answer

A: Yes, our E-Leave Management System allows employees to submit leave requests conveniently through a user-friendly mobile app. They can select the type of leave, specify the dates, and even attach any necessary documents for approval. This self-service feature empowers employees to manage their leave requests efficiently.

Question 31

2. Can I customize the E-Leave Management System to match my company's leave policies and workflows?

Accepted Answer

Yes, our E-Leave Management System is highly customizable. You can configure it to align with your organization's specific leave policies, approval workflows, and accrual rules. This ensures that the system adapts to your unique requirements.

Question 32

3. How secure is the E-Leave Management System in terms of data protection?

Accepted Answer

Data security is a top priority. Our system employs robust security measures, including data encryption, access controls, and regular security audits. We follow best practices to safeguard your leave data, ensuring it remains confidential and protected from unauthorized access.

Question 33

4. Is the system accessible remotely, and is it mobile-friendly?

Accepted Answer

Yes, our E-Leave Management System is accessible from anywhere with an internet connection. It's designed to be mobile-friendly, allowing both employees and administrators to access it on various devices, including smartphones and tablets.

Question 34

5. How can I get started with implementing the E-Leave Management System for my organization?

Accepted Answer

Getting started is easy. Simply reach out to our team through the contact form on our website, and one of our representatives will get in touch with you. We'll guide you through the onboarding process, help you configure the system according to your needs, and provide training for your team. You'll be managing leaves efficiently in no time.

Your go-to HR software that does it all for you

Leave management made more convenient than ever

Automated payroll calculation and management with EPF, ESI & TDS

A simpler way of tracking attendance

Manage claims with efficiency anytime, anywhere

Set up multi-workflow appraisal systems in a flash

Adaptive Pay’s origins, mission, and values

Useful tips and updates on HRMS tech and the industry

Government grants to cover your digitalisation costs

Discover what other companies using our HRMS have to say

Frequently Asked Questions